Complimentary standard shipping across our US delivery area
QUINTEKSO
Quintekso / Customer care

Terms and Conditions

About this store

Quintekso is operated by quintekso, 176 Rue Des Albizzias, 64300 Sault-de-Navailles, France. Contact [email protected]. These terms apply to purchases through quintekso.shop, subject to mandatory consumer rights.

Products and prices

Prices are shown in USD. Product pages describe the selected design, dimensions, material and price. Dimensions are approximate. Screens and lighting may affect the appearance of porcelain. Flowers and styling props are not included. The checkout displays the applicable product total, shipping and tax before payment authorization.

Payment authorization

By submitting a payment through an available payment service, you authorize payment of the displayed total using the method you provide. You must be authorized to use that payment method. A payment submission is not by itself proof that payment has been completed or an order accepted.

Orders and acceptance

Please review your selected products, addresses and total before submitting a purchase. Where an order is accepted, the confirmation identifies the products and applicable purchase details. Contact us if you need help with an order or request a change; we will explain the available options based on its status and your applicable rights.

Fulfillment and delivery

Delivery is available within our confirmed US delivery area. Handling, transit, cut-off and free shipping terms are set out in the Shipping Policy. Delivery estimates are not guarantees.

Returns and refunds

Our Return & Refund Policy provides a 30-calendar-day return request window, conditions for ordinary returns, assistance for defective or incorrect products, shipping responsibility and refund timing.

Contact and applicable rights

For product, payment, delivery or return assistance, email [email protected]. Nothing in these terms removes rights that cannot be excluded under applicable law.

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